Manufacturing

CaseBench supports comprehensive manufacturing workflows for dental appliances and restorations. **What is Manufacturing on CaseBench?** Manufacturing encompasses the physical production of dental devices from digital designs: • Clear aligners and retainers • Crowns, bridges, and implant components • Surgical guides • Dentures and partials • Models and study casts **Who Can Manufacture?** **Clients with In-House Capability** Labs and clinics with their own milling/printing equipment. **Providers with Manufacturing Services** Full-service labs offering production as part of their services. **External Manufacturers** Dedicated production facilities invited by clients or providers. **Manufacturing Flow:** 1. Design phase completed 2. Production files approved 3. Manufacturing assigned 4. Production begins 5. Quality control 6. Shipping & delivery

Access production-ready files for manufacturing. **File Types You'll Receive:** **For Milling:** • STL files with proper orientation • Nesting files for multi-unit production • GCODE for specific mill brands **For Printing:** • Supported SLA/DLP file formats • Print orientation included • Support structure recommendations **For Other Processes:** • Thermoforming models • Investment casting files • Custom formats as needed **Downloading Files:** 1. Go to the case in your dashboard 2. Navigate to "Manufacturing" tab 3. Click "Download Production Files" 4. Select file format if options available 5. Files download to your device **File Verification:** Before production: • Check file integrity (no errors) • Verify dimensions match specifications • Confirm material requirements • Review any special instructions

Keep all stakeholders informed with accurate status updates. **Manufacturing Status Types:** **Pending** Job is queued but not started. **Accepted** You've confirmed receipt and will begin production. • Click "Accept Job" to confirm • Provide estimated completion date **In Progress** Production is actively underway. • Update when you begin • Add notes about any issues **Quality Check** Production complete, inspecting before shipping. • Document QC results • Note any concerns **Completed** Item has passed QC and is ready. • Confirm completion • Prepare for shipping **Shipped** Item is in transit to destination. • Add carrier and tracking info • Client receives notification **Updating Status:** 1. Open the manufacturing job 2. Click current status button 3. Select new status 4. Add any relevant notes 5. Save changes Clients and stakeholders receive automatic notifications with each update.

Manage shipping and delivery efficiently. **Shipping Information:** When marking a job as "Shipped," you'll enter: • **Carrier**: Shipping company name (UPS, FedEx, DHL, etc.) • **Tracking Number**: For real-time tracking • **Ship Date**: When the package was sent • **Estimated Delivery**: Expected arrival date **Shipping Best Practices:** **Packaging** • Use appropriate protective materials • Include packing slip with case details • Mark fragile items clearly **Documentation** • Include required medical device paperwork • Add batch/lot numbers if applicable • Keep proof of shipment **Delivery Confirmation:** • Client confirms receipt in the platform • Any issues are flagged immediately • Successful delivery closes the job **Shipping Labels:** Generate shipping labels directly from CaseBench (coming soon) or use your own carrier accounts.

Maintain high quality standards for all manufactured items. **General Quality Requirements:** **Dimensional Accuracy** • Follow tolerance specifications • Verify fit on models when possible • Check critical dimensions **Material Quality** • Use specified materials only • Verify material certifications • Check for defects before production **Surface Finish** • Appropriate polish/texture • No visible layer lines (where applicable) • Clean, debris-free surfaces **Documentation:** • Maintain production records • Document any deviations • Include QC sign-off **Common Quality Checks:** For **Aligners/Retainers:** • Fit verification on models • Edge smoothness • Clarity (for clear materials) For **Crowns/Bridges:** • Marginal fit • Contact points • Shade matching For **Surgical Guides:** • Sleeve positioning • Guide seating • Material strength **Handling Issues:** If quality issues are discovered: • Flag immediately in the platform • Document with photos • Communicate with client/provider • Determine remanufacturing needs

Using manufacturing services as a client (buyer). **Requesting Manufacturing:** **Option 1: Full-Service Provider** Select a provider who offers design + manufacturing as a package. **Option 2: Separate Manufacturing** • Complete design phase first • Request manufacturing as next step • Choose from available manufacturers **Option 3: In-House** • Download production files • Manufacture with your own equipment • Update status in the platform **Inviting Manufacturers:** Add trusted manufacturers to your network: 1. Settings > Manufacturing Partners 2. "Invite Manufacturer" 3. Enter email and permissions 4. They receive access to your jobs **Tracking Manufacturing:** View all manufacturing jobs in your dashboard: • Current status at a glance • Expected delivery dates • Shipping tracking when available **Receiving Shipments:** • Confirm receipt in the platform • Inspect delivered items • Report any issues within 48 hours

Offering manufacturing as part of your services. **Setting Up Manufacturing Services:** 1. Go to Settings > Services 2. Enable "Manufacturing" 3. Configure capabilities: • Equipment types • Materials offered • Capacity and turnaround • Geographic coverage **Types of Manufacturing Work:** **Bundled Services** Include manufacturing with your design work. • Seamless workflow for clients • Higher per-case value • Full quality control **Manufacturing-Only** Accept production jobs without design. • Receive ready-to-produce files • Focus on production efficiency • Build manufacturing reputation **Outsourcing Manufacturing:** If you don't manufacture in-house: • Invite external manufacturers to your network • Route production jobs to partners • Maintain client relationship • Quality oversight remains yours **Pricing Manufacturing:** • Set rates per unit or per case • Factor in material costs • Include shipping in estimates • Consider rush fees for expedited work

Working as an invited external manufacturer. **Getting Started:** You'll receive an email invitation from a client or provider to join their manufacturing network. 1. Click the invitation link 2. Create your CaseBench account (or log in) 3. Complete your manufacturing profile 4. Accept the partner invitation **Your Capabilities:** As an external manufacturer, you can: • View assigned manufacturing jobs • Download production files • Update job status • Enter shipping information • Communicate about production details **You cannot:** • Access case details beyond manufacturing • View client patient information • Modify design files • Accept cases directly from the marketplace **Job Workflow:** **1. Receive Assignment** Notification of new manufacturing job. **2. Review & Accept** Check files and specifications, confirm you can produce. **3. Produce** Complete manufacturing per specifications. **4. Quality Check** Inspect finished product. **5. Ship** Package and ship to destination. **6. Complete** Job closes when delivery is confirmed. **Building Your Network:** Impress your partners with: • Consistent quality • On-time delivery • Clear communication • Competitive pricing